Get help with your Microsoft account

Your Microsoft account

Your personal account dashboard is the place to:

Update your password and personal information.

Manage your privacy and security settings.

View your account storage.

Track the health & safety of your devices.

Sign in

Billing & payments

Your dashboard is also where you can:

Buy, renew, or cancel a subscription.

View purchases, payment cards, balance & receipts.

Request an exchange or refund.

Redeem a gift card or earn rewards.

Sign in

Can't sign in

If you can't sign in to your Microsoft account, use our sign-in helper tool below to guide you to the correct solution.

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Sign up

A Microsoft account gives you access to all of your Microsoft products and services with just one login. Sign up below.

Sign up

Hotmail & Outlook.com

Hotmail is now Outlook.com, and to sign in, you'll need your Microsoft account username and password.

Sign in

Microsoft storage

If you exceed your Microsoft cloud storage allowance, you will not be able to send or receive email. Sign in to check.

Sign in

Work or school accounts

Learn how to manage the account you use to access your work or school email and files.

Work or school account help

Frequently asked questions